VVUZA

Telephonic Interpretation Services for Health Department.

Dineo Tong

Closing date
12 June 2026
Location
4 Dorp Street, Cape Town-Metro-Cape Town-8001
Estimated value
R 4 000 000
Published
15 May 2026
Tender no.
WCGHSC-0366-2026

Description

This tender is for providing telephonic and on-site interpretation services, including South African Sign Language, and language services like editing, proofreading, and translation to the Western Cape Department of Health and Wellness. The contract is for four years. The service includes monthly reports with data on challenges and learnings to improve patient experience.

Requirements

  • CSD registration required before bidding.
  • SARS PIN required to verify tax status before bidding.
  • Minimum 5 years experience in telephonic interpretation required.
  • National and International Interpreter Certifications (NIC) required.
  • Certified Deaf Interpreter (CDI) certification required.
  • South African Translators' Institute (SATI) certification required.
  • Background checks required for on-site interpreters working with high-risk patients.
  • Valid B-BBEE certificate or affidavit required before bidding.

Contact & how to apply

Name: Dineo Tong

Email: Dineo.Tong@westerncape.gov.za

Phone: 021-483-3987

How to apply: Bids must be submitted in a sealed envelope with the bidder's name, address, bid number, and closing date. Deposit the envelope in the bid box at the Western Cape Government Building, 4 Dorp Street, Cape Town.

Download tender documents