CRM system and support for Dube TradePort.
Siphesihle Zondo
Description
Dube TradePort Corporation needs a Customer Relationship Management (CRM) system with maintenance and support for 36 months. The system should provide a single information source, support lifecycle management, enable multi-channel engagement, offer analytics, integrate with existing systems, and ensure POPIA compliance. A compulsory virtual briefing will be held on 14 May 2026. Proposals are due by 29 May 2026.
Requirements
- Bidder must be a Product Accredited Service Partner.
- OEM letter confirming bidder is a registered partner/authorized reseller.
- Enterprise must be at least 51% Black-owned.
- Must be a South African enterprise.
Contact & how to apply
Name: Siphesihle Zondo
Email: siphesihle.zondo@dubetradeport.co.za
Phone: 032-814-0114
How to apply: Submit proposals at the DTPC offices by 11:00 on 29 May 2026. Mark documents as “APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INCLUDING MAINTENANCE AND SUPPORT FOR DUBE TRADEPORT CORPORATION FOR A PERIOD OF THIRTY-SIX (36) MONTHS”.