Support and Maintenance of OHSC Call Center Solutions
PHEMELO KGWELE
Closing date
29 May 2026
Location
70 RIBBON GRASS STREET, HIGHVELD, ECO GLADES OFFICE PARK-CENTURION-PRETORIA-0157
Estimated value
R 3 000 000
Published
21 May 2026
Tender no.
OHSC-RFQ1-MAY-2026
Description
The Office of Health Standards Compliance (OHSC) needs a company to support, maintain, and improve its current phone system and Health Ombud contact center for 12 months. The system includes NEC, Business Connect, Halo CRM, VSA Rampage, and Call Cabinet. The chosen company will ensure the system is always working and provide training on new software.
Requirements
- Valid partnership letters from NEC, Call Cabinet, Halo, and VSA Rampage.
- Reference letters demonstrating relevant experience.
- Team members: 5+ years experience supporting relevant technologies.
- Detailed CVs and proof of certifications for each team member.
- POPIA-compliant agreement for external service providers processing personal information.
Contact & how to apply
Name: PHEMELO KGWELE
Email: pkgwele@ohsc.org.za
Phone: 012-942-7812
How to apply: Not Found