VVUZA

Development of a New Service Delivery Model for KZN Transport.

KZN Department of Transport

Closing date
5 June 2026
Location
172 Burger Street-Pietermaritzburg-Pietermaritzburg-3201
Estimated value
R 450 000
Published
1 June 2026
Tender no.
ZNQ02697-00000-00-HOD-GEN-25-T

Description

The KwaZulu-Natal Department of Transport is seeking a service provider to develop a new Service Delivery Model. The project will take place at the Department's Head Office in Pietermaritzburg. The successful bidder must analyze the current model, consult with stakeholders, and produce a final implementation plan. Key deliverables include a review report, a risk management plan, and a final draft of the new model. The project must be completed within one calendar month from the date of appointment. The service provider is expected to attend all project meetings and submit weekly progress reports throughout the duration of the contract.

Requirements

  • Valid SARS Tax Compliance Status PIN
  • Registered on the Central Supplier Database (CSD)
  • Valid B-BBEE certificate or sworn affidavit
  • Professional Indemnity insurance with minimum R160 million cover

Contact & how to apply

Name: Sibusiso Ngcobo

Email: Sibusiso.Ngcobo@kzntransport.gov.za

Phone: 033-355-8640

How to apply: Bids must be delivered to the bid box at the Department of Transport, Head Office, Inkosi Mhlabunzima Maphumulo House, 172 Burger Street, Pietermaritzburg, 3201. Submissions must be in a sealed envelope clearly marked with the bid number and respondent details.

Download tender documents