Debt collection services for VOCMA.
Department of Water and Sanitation
In plain English
Debt collection services are being procured for the Vaal Orange Catchment Management Agency for 36 months. Bidders must be registered on the Central Supplier Database (CSD) and comply with tax obligations.
Always check the official documentDescription
The Vaal-Orange Catchment Management Agency (VOCMA) is seeking three service providers to manage debt collection services across Gauteng, the Northern Cape, and the Free State. The contract will run for a period of 36 months. The selected providers will be responsible for tracing debtors, conducting site visits, managing call center operations, and performing legal debt recovery actions. Key tasks include negotiating payment arrangements, issuing letters of demand, and integrating with government billing systems. The project requires a dedicated team, including an Accounts Manager, a Call Centre Manager, and at least five agents, all of whom must meet specific educational and professional experience standards.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Registered company — An active CIPC-registered company in good standing.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid Debt Collector Certificate or Legal Practitioner Fidelity Fund Certificate
- Registered on National Treasury Central Supplier Database
- Valid Tax Compliance Status PIN or certificate
- Valid B-BBEE certificate or sworn affidavit
- Active CIPC company registration
- Documented access to a debt collection system
Contact & how to apply
Name: Kayleen Jooste
Email: joostek@dws.gov.za
Phone: 083-417-4196
How to apply: Bid documents must be submitted physically at the VOCMA offices. You must provide one original and one duplicate copy, with each file clearly marked and sealed separately.