Provision of Customer Care Training for Municipal Officials
Prince Albert Municipality
In plain English
The Prince Albert Municipality is seeking quotations for the provision of customer care training. Bidders must be registered on the Central Supplier Database (CSD) and adhere to B-BBEE status requirements.
Always check the official documentDescription
The Prince Albert Municipality invites service providers to submit bids for the provision of Customer Care Training for 10 municipal officials. The training program aims to improve service excellence, professional communication, conflict management, and problem-solving skills. The successful bidder must provide a qualified facilitator, all necessary training materials, and issue certificates to participants upon completion. The work will take place in Prince Albert. The tender is issued by the Prince Albert Municipality. Bids must be submitted by 16 October 2026 at 12:00. The project requires the submission of a service provider profile, facilitator CVs, and proof of relevant experience. All training documentation and attendance registers must be submitted to the municipality after the training is concluded.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Registered on the Central Supplier Database (CSD)
- Valid Tax Compliance Status (TCS) Pin
- Valid B-BBEE Certificate or Sworn Affidavit
- Proof of relevant experience and facilitator qualifications
Contact & how to apply
Name: Ms. Arrelene Visagie
Email: arrelene@pamun.gov.za
Phone: 023-541-1036
How to apply: Bids must be placed in a sealed envelope, clearly marked with the quotation number and title, and deposited into the tender box at the Finance Division, Thusong Centre, Adderley Street, Prince Albert, 6930. Electronic, faxed, or telephonic submissions are not accepted.