Appointment of ADR Service Provider for NCR.
Ramakgahlele Maleka
In plain English
The National Credit Regulator is seeking a service provider for alternative dispute resolution agents registered under the National Credit Act. Eligible bidders must be registered on the Central Supplier Database and comply with B-BBEE requirements.
Always check the official documentDescription
The National Credit Regulator (NCR) is seeking a service provider to conduct a comprehensive research project on Alternative Dispute Resolution (ADR) mechanisms within the South African credit industry. The project involves a legislative, institutional, and operational assessment to strengthen the framework governing ADR enforcement. Key deliverables include a project plan, an inception report, a draft report, a final research report, and a presentation of findings. The work will be conducted over a period of 6 months from the signing of the Service Level Agreement. The project requires extensive stakeholder engagement, including consultations with the judiciary, legal practitioners, and credit providers. The tender is issued by the NCR, and the closing date for submissions is 05 November 2026 at 11:00 AM.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Registered company — An active CIPC-registered company in good standing.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered ADR agent under the National Credit Act
- Registered on the Central Supplier Database (CSD)
- Valid Tax Compliance Status (TCS) PIN or certificate
- Proof of South African company ownership
- Minimum 8 years experience in South African credit or financial sector
- Team leader must hold a degree and 5 years research experience
- Three reference letters for financial research from the last 36 months
- Valid B-BBEE status verification certificate or sworn affidavit
Contact & how to apply
Name: Ramakgahlele Maleka
Email: rmaleka@ncr.org.za
Phone: 067-924-7020
How to apply: Proposals must be submitted via email to rmaleka@ncr.org.za with a copy sent to procurement@ncr.org.za. Submissions must be organized according to the format specified in the tender document and must reach the NCR offices before the 11:00 AM deadline on 05 November 2026.
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