Service Provider for RAF Operational Assessment
Road Accident Fund
In plain English
The Road Accident Fund is seeking a service provider to conduct an operational diagnostic assessment, business process re-engineering, operating model redesign, and external capacitation for a period of 12 months. Bidders must be registered on the Central Supplier Database and comply with South African legal requirements.
Always check the official documentDescription
The Road Accident Fund (RAF) invites service providers to conduct a comprehensive operational diagnostic assessment and business process re-engineering. The project includes redesigning operating models and providing external capacitation for the Legal, Claims, Supply Chain Management, and Technology departments. The work will take place at the RAF National Office in Centurion over a twelve-month period. Key deliverables include current-state process mapping, root-cause analysis, future-state design, and a digital transformation roadmap. Bidders must demonstrate at least five years of experience in organizational turnaround for large-scale entities. The closing date for this tender is 01 December 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on the National Treasury Central Supplier Database (CSD)
- Valid Tax Compliance Status (TCS) Pin
- Professional Indemnity insurance including cyber liability coverage
Contact & how to apply
Name: Ntanganedzeni Mutheiwana
Email: ntanganedzeni@raf.co.za
Phone: 012-429-5058
How to apply: Proposals must be hand-delivered or couriered to the tender box at the Road Accident Fund (RAF) reception, Eco Glades 2 Office Park, 420 Witch-hazel Avenue, Centurion, 0046. Emailed or faxed submissions will not be accepted.
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