Managed SD-WAN Solution for NHLS.
phillip serage
In plain English
The National Health Laboratory Services (NHLS) is seeking bids to conclude a service level agreement for diagnostic pathology laboratory services. Bidders must comply with the Preferential Procurement Policy Framework Act (PPPFA) and provide proof of authority and B-BBEE status.
Always check the official documentDescription
The National Health Laboratory Service (NHLS) is seeking a service provider to implement and manage a Cisco-based SD-WAN solution across 272 sites in South Africa. This project involves providing last-mile connectivity, integrating existing Cisco hardware, and managing a private APN service for 5,000 SIM cards. The successful bidder will provide 24/7 network monitoring, incident management, and monthly performance reporting for a period of five years. Key deliverables include a secure network design, a real-time reporting portal, and a cost optimization plan. The work requires technical integration with Cisco DNA Center and maintaining high service availability across all national locations.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid Tax Compliance Status (TCS) pin
- Registered on the Central Supplier Database (CSD)
- Valid B-BBEE certificate or sworn affidavit
- ISO 9001, ISO/IEC 27001, and ISO/IEC 20000 certifications
- Valid ICASA IECNS license
- Minimum technical functionality score of 85%
- Three reference letters for similar projects completed within five years
- Audited financial solvency statement
Contact & how to apply
Name: phillip serage
Email: Phillip.serage@nhls.ac.za
Phone: 064-880-5687
How to apply: Submit one original, one hard copy, and one electronic copy (USB) in a two-envelope system (Proposal and Pricing) to the NHLS Procurement Tender Office, 1 Modderfontein Road, Sandringham, Johannesburg, by 11:00 AM on 03 December 2026.
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