Appointment of a debt collection agency for TV licences.
Portia Khuzwayo
In plain English
The SABC is seeking a debt collection agency for collecting arrear TV licences over a period of 5 years. Bidders must be registered on the Central Supplier Database and provide a valid BBBEE certificate or sworn affidavit.
Always check the official documentDescription
The South African Broadcasting Corporation (SABC) invites bids for the appointment of a debt collection agency to recover arrear TV license fees. The contract will run for a period of five years. The successful service provider will be responsible for tracing license holders, verifying contact information, updating database records, and performing debt collection activities for domestic, business, and dealer accounts. The agency must integrate its technology with the SABC central CRM system using a secure fibre optic connection and support communication channels such as SMS, WhatsApp, and email. Key deliverables include daily, weekly, and monthly performance reports. Bidders must demonstrate at least five years of industry experience and provide three professional reference letters. The project requires strict adherence to the Debt Collectors Act and the Protection of Personal Information Act. The tender is estimated to exceed R50,000,000.00, with bidders required to quote a commission percentage on recovered amounts.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid SARS Tax Compliance Pin
- Valid SANAS-accredited B-BBEE certificate or sworn affidavit
- Proof of National Treasury CSD registration
- Valid Council for Debt Collectors registration
- Valid Law Society membership and Fidelity Fund Insurance
- Compliance with Debt Collectors Act and POPIA
Contact & how to apply
Name: Portia Khuzwayo
Email: Tenderqueries@sabc.co.za
Phone: 011-714-4708
How to apply: Bids must be submitted electronically in PDF format to rfpsubmissions@sabc.co.za. The email subject line must clearly state the Bidder’s Name, Tender Number, and Tender Title. It is recommended to submit at least 60 minutes before the closing time of 12:00 noon on 07 September 2026.
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