Social Media and Online Media Monitoring Services

Description

Statistics South Africa (Stats SA) is seeking a service provider for social media and online media monitoring services for a 12-month period. The project involves providing direct access to media monitoring platforms, including both traditional and social media coverage. The successful bidder must appoint a dedicated account manager based in South Africa and provide a comprehensive training plan for users, along with ongoing technical support. The work will be performed for Stats SA. The tender will be evaluated using an 80/20 scoring system, where 80 points are awarded for price and 20 points for specific goals, including black ownership, women ownership, youth, and disability status. The closing date for this tender is 29 June 2026 at 16:00. All quotations must be detailed, specifying costs per license and any setup fees, and must remain valid for the duration of the order.

What you need to qualify

• CSD registration — Registration on the Central Supplier Database — required to do business with government.
• Registered company — An active CIPC-registered company in good standing.
• Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
• Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).

Full requirements

• Must be registered on the Central Supplier Database (CSD) with valid MAAA number
• Must possess a valid Tax Compliance Status PIN and Tax Clearance certificate
• Minimum three years experience in providing media monitoring platforms
• Must provide three signed reference letters detailing previous scope of work
• Must provide CIPC registration documents and certified ID copies
• Must provide HPCSA-registered medical certificate for disability preference claims
• Must provide evidence of ownership status via CSD report or company registration

Contact & how to apply