Maintenance and Support for OSIS and NMS Servers.
Ndamulelo Mutuwafhethu
In plain English
The procurement is for a maintenance and support contract for OSIS server hardware and NMS server hardware and software for five years. Eligible bidders must comply with South African tax requirements and submit necessary documentation.
Always check the official documentDescription
The State Information Technology Agency (SITA) invites bids for a five-year maintenance and support contract for OSIS and NMS server hardware and software. The project involves supporting fourteen NMS servers and six OSIS servers located at SITA facilities in Centurion, Cape Town, and Pietermaritzburg. Key deliverables include hardware maintenance, provision of fourteen Redhat operating system licenses, and 24/7 call-out support services. The contract requires adherence to specific response times for general and mission-critical incidents. A non-compulsory virtual briefing session is scheduled for 22 July 2026, and the final submission deadline is 5 August 2026. Bidders must provide local support during business hours and ensure all costs, including labor and travel, are included in their pricing. The tender is subject to a 120-day validity period from the closing date.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid OEM or OSM accreditation certificates not older than 12 months
- Documented server hardware support experience for one customer within three years
- Valid B-BBEE certificate or sworn affidavit
- Valid Tax Compliance Status (TCS) PIN
- Proof of registration with the Compensation Fund (COIDA)
Contact & how to apply
Name: Ndamulelo Mutuwafhethu
Email: Ndamulelo.Mutuwafhethu@sita.co.za
Phone: 012-367-3526
How to apply: All proposals must be submitted electronically via the SITA-Supplier Oracle ERP portal at www.suppliers.sita.co.za. Manual, email, or faxed submissions will not be accepted. Bidders must ensure they are registered on the National Treasury Central Supplier Database (CSD) before applying.
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