Professional telephone etiquette training for employees.
Saldanha Bay Municipality
In plain English
Professional telephone etiquette training is being procured. Bidders must be registered on the Central Supplier Database (CSD) and provide a B-BBEE certificate or affidavit.
Always check the official documentDescription
Saldanha Bay Municipality is seeking a service provider to conduct professional telephone etiquette training for approximately eight employees. The training will be split into two groups and must focus on practical skills. Key deliverables include the provision of course content, training materials, and laminated certificates for all attendees upon completion. The service provider must deliver the training within seven days of receiving an official order. The training must align with Unit Standard 7790 at NQF Level 3.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Registered on the Central Supplier Database (CSD)
- Accreditation for Unit Standard 7790
- Three written references for similar training interventions
- Facilitator CV demonstrating relevant experience
- Proof of business locality
- Valid B-BBEE certificate or sworn affidavit
Contact & how to apply
Name: E Engelbrecht/J Lekabane
Phone: 022 701 7184/7164
How to apply: Submit sealed quotations, clearly marked with the tender number, to the quotation box at the Investment Centre, Ground Floor, Saldanha Bay Municipality, 15 Main Road, Vredenburg, 7380.
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