Provision of Telephone Training Workshop
Liyakhanya Ncanywa
In plain English
The NHFC is seeking a service provider for a telephone training workshop. Eligible bidders must be registered on the Central Supplier Database and provide a valid B-BBEE certificate or sworn affidavit.
Always check the official documentDescription
The National Housing Finance Corporation (NHFC) invites bids for a professional telephone training workshop. The training will take place in-person at the NHFC premises for five employees. The program must cover telephone etiquette, communication skills, and techniques for managing difficult callers over a three-day period. Key deliverables include a detailed course outline, a training schedule, and electronic training manuals. The facilitator must possess at least three years of relevant experience, and the training course must be officially accredited. The project aims to enhance staff performance in handling public and private enquiries.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Must hold valid QCTO accreditation
- Provide two reference letters for training conducted between 2020 and 2026
- Facilitator must have minimum three years relevant experience
- Must be registered on the Central Supplier Database (CSD)
- Must provide valid Tax Compliance Status (TCS) Pin
- Must provide valid B-BBEE certificate or sworn affidavit
Contact & how to apply
Name: Liyakhanya Ncanywa
Email: quotations01@nhfc.co.za
Phone: 060-994-2815
How to apply: Interested bidders must convert their proposal into a single PDF document and submit it via email to Quotations01@nhfc.co.za by 11:00 AM on 07 August 2026.
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