VVUZA

Appointment of a panel for debt collection services.

Valentia Baloyi

Compulsory briefing — you must attend to bid

6 November 2026 at 10:00 · Online via Microsoft Teams

In plain English

Broadband Infraco is seeking service providers for hard debt collections and related services on a risk basis for 36 months. Bidders must be registered on the National Treasury's Central Supplier Database and provide a valid B-BBEE certificate.

Always check the official document
Closing date
13 November 2026
Location
2040 Octave Street-Radiokop-Haneydew-2040
Estimated value
R 15 000 000
Published
30 October 2026
Tender no.
INF-TEN---359

Description

Broadband Infraco SOC Ltd is seeking a panel of service providers for hard and soft debt collection services. The work will be performed over a thirty-six-month period. Key deliverables include pre-legal debt collection, such as tracing and issuing letters of demand, as well as legal debt collection, including summons preparation and obtaining judgments. Service providers must provide detailed performance reporting and maintain a system capable of managing credit control functions. Successful bidders are required to have an on-site presence once a week for skills transfer and communication. The project is based on a risk model where collectors earn a 30% commission on recovered amounts. All services must be delivered in accordance with NEC3 Professional Services Contracts. The work will take place at the client's facilities in Honeydew, Gauteng.

What you need to qualify

  • CSD registration — Registration on the Central Supplier Database — required to do business with government.
  • Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
  • B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
  • Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
  • Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).

Full requirements

  • Valid Debt Collector Certificate or Legal Practitioner Fidelity Fund Certificate
  • Valid Letter of Good Standing from the Legal Practice Council
  • Valid Tax Compliance Status PIN
  • Registered on the National Treasury Central Supplier Database (CSD)
  • Valid B-BBEE certificate or sworn affidavit
  • Proof of non-restricted supplier status

Contact & how to apply

Name: Valentia Baloyi

Email: Valentia.Baloyi@infraco.co.za

Phone: 011-235-1600

How to apply: Submit a two-envelope system (Technical and Financial) to Broadband Infraco at Sentech Technology Park, 2040 Octave Road, Radiokop, Honeydew, by 13 November 2026 at 12h00. Ensure the bid is registered in the bid register upon delivery.

Download tender documents

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