VVUZA

Eskom Employee Voice Platform Subscription.

Eskom

In plain English

Eskom is seeking responses to a third-party security risk assessment questionnaire to evaluate the security posture of prospective suppliers. Any service provider with relevant offerings can bid.

Always check the official document
Closing date
1 December 2026
Location
Maxwell Drive-Sunninghill-Sandton-2191
Estimated value
R 25 000 000
Published
13 November 2026
Tender no.
E3813CXMWP

Description

Eskom invites proposals for the provision, implementation, configuration, support, and maintenance of a secure, cloud-hosted Employee Voice Platform. This project aims to support approximately 43,600 employees, including line managers and HR business partners, through a five-year subscription model. The scope includes solution design, survey methodology, benchmarking, data loading, testing, and change management. The platform must provide real-time dashboards, heat maps, and trend analysis while ensuring data security through encryption and role-based access control. The contract includes a six-month initial implementation phase followed by a five-year support and maintenance period. The work will be managed from Eskom Megawatt Park in Sandton. Bidders must provide a detailed project roadmap, a named technical team, and demonstrate the ability to integrate with Eskom’s existing identity providers. The tender process includes a two-stage technical evaluation, with a 75% threshold required to proceed to the demonstration stage.

What you need to qualify

  • CSD registration — Registration on the Central Supplier Database — required to do business with government.
  • Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
  • B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
  • Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
  • Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).

Full requirements

  • Valid CSD registration
  • Valid SARS tax compliance status
  • Valid B-BBEE certificate or sworn affidavit
  • Valid ISO 9001 and ISO 27001 certifications
  • Valid SOC 1 and SOC 2 Type II reports
  • Valid COIDA Letter of Good Standing

Contact & how to apply

Name: Azwihangwisi Mercilia Makhuba

Email: MakhubAM@eskom.co.za

Phone: 011-800-2719

How to apply: Tenders must be submitted electronically via the Eskom E-tendering portal at https://etendering.eskom.co.za. Documents must be uploaded in PDF format into the designated folders (Technical, Commercial, Financial, Quality, SHE, SDL&I). Total submission size is limited to 4 gigabytes.

Download tender documents

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