Procurement of Application Monitoring Tool and Support Services
Eskom
In plain English
Eskom is procuring an application monitoring tool for two years, followed by maintenance and support for five years. Open to eligible bidders not on any sanctions or restriction lists.
Always check the official documentDescription
Eskom invites bids for the procurement, implementation, and migration of an application monitoring tool. The contract covers a two-year procurement period followed by five years of maintenance and support. Key deliverables include license management, classroom and online training for end-users and support staff, and the creation of support materials. The service provider must also offer technical, database, and functional support, along with knowledge transfer sign-offs. The project requires flexibility to adjust volumes and technology throughout the seven-year term. Bidders must achieve an 80% functionality score to qualify. The closing date for submissions is 03 December 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
Full requirements
- Registered on the National Treasury Central Supplier Database (CSD)
- Valid COIDA certificate of good standing
- Valid SARS tax clearance certificate or e-filing PIN
Contact & how to apply
Name: Violet Beetha
Email: BeethaVM@eskom.co.za
Phone: 011-800-3012
How to apply: Tenders must be submitted electronically via the Eskom E-tendering portal. Bidders must upload their documents into the designated folders for Technical, Commercial, Financial, and Other categories before the closing time.
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