Provision of CA services for eThekwini Municipality.
eThekwini Municipality
In plain English
Provision of CA Services, including support, administration, and maintenance of CA Solutions for 24 months. Bidders must be registered on the National Treasury Central Supplier Database.
Always check the official documentDescription
The eThekwini Municipality is seeking an accredited Computer Associates (CA) Southern Africa partner to provide support, administration, and maintenance for various CA software modules, including Service Desk Manager, Service Catalog, and IT Asset Management. The contract will run for 24 months and requires the provision of two dedicated support personnel, including 40 hours of on-site support per quarter. Key deliverables include system upgrades, preventive maintenance, performance monitoring, and quarterly value realization reviews. The project plan must be finalized within 30 days of the award, with services commencing 60 days after the official order. The work will be performed for the eThekwini Municipality in Durban. The tender closes on 24 July 2026 at 11:00 am.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
Full requirements
- Must hold accredited Computer Associates (CA) Southern Africa partnership status
- Two support personnel must hold valid OEM certification
- Support personnel must have at least 3 years of relevant experience
- Must provide two client reference letters on company letterhead
- Must be registered on the National Treasury Central Supplier Database (CSD)
- Must provide a valid Tax Compliance Status PIN
- Must provide proof of good standing for municipal fees and COIDA
Contact & how to apply
Name: Senzo Ngesi
Email: senzo.ngesi@durban.gov.za
Phone: 031-322-8243
How to apply: Submit a hard copy in the tender box at the ground floor foyer, 166 KE Masinga Road, Durban, and an electronic submission via the eThekwini Municipality JDE System (ESP Module). Hard copies are the ruling version; email or fax submissions are not accepted.
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