VVUZA

Telkom Number Porting to SIP Trunks

Mapule Msiza

In plain English

Technology Innovation Agency is procuring services for porting Telkom numbers to SIP trunks and integrating with Microsoft Teams. Bidders must have a valid ICASA license and be registered on the Central Supplier Database.

Always check the official document
Closing date
20 October 2026
Location
83 Louis Avenue-Menlyn-Pretoria-0063
Estimated value
R 450 000
Published
13 October 2026
Tender no.
POS10010

Description

The Technology Innovation Agency (TIA) is seeking proposals from telecommunications providers for a voice migration and integration project. The work will take place at two TIA office locations. The project involves porting legacy Telkom PRI and BRI telephone numbers to new SIP Trunks. Key deliverables include configuring an existing AudioCodes Mediant 800 Session Border Controller (SBC) to enable hybrid call routing between a ShoreTel PBX and Microsoft Teams Direct Routing. The vendor must also implement Microsoft Teams Direct Routing, configure voice policies, and perform a full system cutover with testing. The project requires the provision of 30 Microsoft Teams Phone Standard licenses. The vendor is expected to provide complete as-built documentation upon project completion. This project aims to modernize the agency's voice infrastructure to ensure reliable communication and integration with Microsoft 365 services.

What you need to qualify

  • Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).

Full requirements

  • Valid ICASA ECS license or verified licensed reseller agreement
  • Active AudioCodes Certification or Partnership status
  • At least one assigned AudioCodes Certified Associate or Professional engineer
  • Two client reference letters for similar projects completed within 36 months
  • Must not be listed in the Register for Tender Defaulters or Restricted Suppliers

Contact & how to apply

Name: Mapule Msiza

Email: mapule.msiza@tia.org.za

Phone: 012-472-2752

Download tender documents

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