Benefits Administration System Maintenance and Support Services
Bid Office
In plain English
The tender is for maintenance and support services for the Benefits Administration Application (CIVPEN) and related systems. Companies with relevant experience in application maintenance and support can bid.
Always check the official documentDescription
The Government Pensions Administration Agency (GPAA) is seeking a service provider for the maintenance and support of the Civpen Benefits Administration system. The work will be performed at the GPAA Head Office in Pretoria. The contract duration is three years, with an option to extend for two additional one-year periods. Key deliverables include 24/7 operational support, system performance tuning, audit remediation, and the implementation of legislative changes. The provider must also manage software licensing, support the PEKWA system, and facilitate knowledge transfer to the GPAA team. The project requires expertise in mainframe technologies, including Natural/Adabas and IBM Z/OS, as well as Visual Basic and distributed Windows environments.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
Full requirements
- Must hold valid accreditation on SITA RFB 1183
- Must maintain a physical office presence in Gauteng
- Must be registered on the Central Supplier Database (CSD)
- Must provide a valid Tax Compliance Status (TCS) PIN
Contact & how to apply
Name: Bid Office
Email: tenderenquiries@gpaa.gov.za
Phone: 012-319-2216
How to apply: Submissions must be uploaded electronically via the National Treasury eTender Portal at www.etenders.gov.za. No physical, hand-delivered, or courier submissions will be accepted. The Pricing Schedule must be uploaded as a separate electronic file.
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