Municipal Account Management Services for QCTO.
Moloko Aphane
In plain English
Professional municipal account management services for water, rates and taxes are being procured for a 36-month period. Bidders must have relevant qualifications, experience, and a valid BBBEE certificate or sworn affidavit.
Always check the official documentDescription
The Quality Council for Trades and Occupations (QCTO) is inviting service providers to submit proposals for professional municipal account management services. The successful bidder will manage accounts for water, electricity, rates, taxes, refuse removal, and sewerage for a period of thirty-six months. Key deliverables include monthly account verification, billing dispute resolution, consumption analysis, meter audits, and regular reconciliation reporting. The work will be performed on behalf of the QCTO to ensure billing accuracy and cost savings. Bidders must demonstrate at least five years of experience in municipal account management and provide a team of specialists, including financial analysts and utility billing experts, with relevant tertiary qualifications and professional memberships. The closing date for this tender is 12 October 2026 at 11:00.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Must be registered on the Central Supplier Database with compliant tax status
- Must provide valid B-BBEE certificate or sworn affidavit
- Must have completed at least three similar projects within the last seven years
- Key personnel must hold relevant professional body memberships (SAICA, SAIPA, IMFO, or SACPVP)
Contact & how to apply
Name: Moloko Aphane
Email: RFQ@qcto.org.za
Phone: 076-279-3278
How to apply: Interested bidders must download the tender documents from the QCTO website at www.qcto.org.za under the Procurement tab. Completed proposals must be submitted via email to RFQ@qcto.org.za before the closing date and time. Late or faxed submissions will not be accepted.
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