Provision of IT Support and Maintenance Services
SP Khumalo
This tender closed on 25 September 2026
Bidding is no longer open. Browse open technology tenders or see the related tenders below.
Compulsory briefing has closed
Held on 2 September 2026 at 10:00 · Ehlanzeni District Municipality Office Complex, DMC, 8 Van Niekerk Street, Sonheuwel Central, Mbombela, 1201. Attendance was required to bid.
In plain English
The Ehlanzeni District Municipality is procuring IT support and maintenance services for three years. Bidders must be registered on the Central Supplier Database (CSD) and provide various compliance documents.
Always check the official documentDescription
The Ehlanzeni District Municipality invites tenders for the provision of comprehensive IT support and maintenance services for a period of three years. The work will be performed at the Ehlanzeni District Head Office in Mbombela and 14 remote sites across the district. The scope of work includes network support and management, the provision of high-speed internet connectivity, and website hosting, development, and maintenance. Key deliverables involve 24/7 system monitoring, firewall administration, managed VPN services, and onsite technical support. Bidders must provide a detailed cost breakdown for each of the three years. A compulsory briefing session is scheduled for 02 September 2026 at the municipal office complex. The deadline for all submissions is 25 September 2026. This project requires a service provider capable of managing enterprise-grade infrastructure and ensuring high availability for municipal digital services.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on the Central Supplier Database (CSD)
- Valid SARS tax compliance status
- Valid COIDA registration and Letter of Good Standing
- Valid ICASA ECNS and ECS licenses
- ISO/IEC 27001 certification or equivalent for hosting environments
- Attendance at the compulsory briefing session
- Minimum functionality score of 70 points
Contact & how to apply
Name: SP Khumalo
Email: pkhumalo@ehlanzeni.gov.za
Phone: 013-759-8500
How to apply: Tender documents can be downloaded from the NEPTUNE platform at http://edmservices.ehlanzeni.gov.za or the National Treasury Portal. Completed proposals must be submitted in PDF format exclusively through the NEPTUNE portal by the closing date and time.
Related tenders
Provision of ICT Support Services for uMzimkhulu Municipality
The uMzimkhulu Local Municipality invites bids for ICT support services over a 36-month contract. The scope includes managing infrastructure, data centers, network services, cybersecurity, cloud services, and ICT governance. The provider must offer technical advisory, database management, disaster recovery, and project support. A team of specialists, including network engineers, cybersecurity experts, and project managers, is required. Bidders must meet a minimum functionality threshold of 77% to qualify. The tender closes on 06 November 2026.
Design and Maintenance of Revenue Portal System
The City of Mbombela seeks a service provider to design, implement, and maintain a revenue self-service portal system for 90,000 customers over three years. The system should integrate with existing billing modules, support 50 internal users, and include portal development, system security, data backups, and training workshops. Bidders must have 10 years of experience and relevant NQF-level qualifications. Evaluation will be based on functionality and a price/preference point system. The tender closes on 26 October 2026 at 11:00.
Supply and Provision of Hosting and ICT Support Services.
Amatola Water seeks a service provider for hosting and professional ICT support services over five years in East London. Deliverables include domain hosting, email security for 300 mailboxes, VPN access for 70 users, 5TB cloud backup, and high-speed fibre connectivity. The provider will manage hardware installation, data migration, and offer 24/7 technical support with strict uptime and repair response requirements to support digital infrastructure and governance needs.
Service Provider for Municipal Financial Management System.
The Govan Mbeki Municipality seeks a service provider for the supply, maintenance, and support of an integrated municipal financial management system (ERP) compliant with mSCOA regulations and National Treasury requirements for three years.
Appointment of Panel for Managed IT Support Services.
The National Home Builders Registration Council (NHBRC) seeks service providers for a two-year contract to join a panel for Managed ICT Support Services. The work involves SAP support, digital services, infrastructure and desktop support, ICT security and governance, and professional services. Providers will collaborate with internal teams for technical support, system enhancements, and project management. The work is based at the NHBRC head office in Sunninghill, Gauteng, with potential travel to other offices. Providers must respond to urgent needs within 48 hours.
Provision of IT and Network Services for Naledi Municipality
The Naledi Local Municipality seeks a service provider for telephone services, network infrastructure, and IT support. The project involves installing a VoIP PABX system with 280 extensions, upgrading network infrastructure, and maintaining biometric access control systems. It also includes managing the municipal website, supplying mobile devices, and installing conference audio-visual equipment at various sites in Vryburg. The contract is valid until 30 June 2029, with a 60-day installation period. Bidders must demonstrate technical competence and achieve a minimum functionality score of 75 points.