Provision of IT Support and Maintenance Services
SP Khumalo
Compulsory briefing — you must attend to bid
2 September 2026 at 10:00 · Ehlanzeni District Municipality Office Complex, DMC, 8 Van Niekerk Street, Sonheuwel Central, Mbombela, 1201
In plain English
The Ehlanzeni District Municipality is procuring IT support and maintenance services for three years. Bidders must be registered on the Central Supplier Database (CSD) and provide various compliance documents.
Always check the official documentDescription
The Ehlanzeni District Municipality invites tenders for the provision of comprehensive IT support and maintenance services for a period of three years. The work will be performed at the Ehlanzeni District Head Office in Mbombela and 14 remote sites across the district. The scope of work includes network support and management, the provision of high-speed internet connectivity, and website hosting, development, and maintenance. Key deliverables involve 24/7 system monitoring, firewall administration, managed VPN services, and onsite technical support. Bidders must provide a detailed cost breakdown for each of the three years. A compulsory briefing session is scheduled for 02 September 2026 at the municipal office complex. The deadline for all submissions is 25 September 2026. This project requires a service provider capable of managing enterprise-grade infrastructure and ensuring high availability for municipal digital services.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on the Central Supplier Database (CSD)
- Valid SARS tax compliance status
- Valid COIDA registration and Letter of Good Standing
- Valid ICASA ECNS and ECS licenses
- ISO/IEC 27001 certification or equivalent for hosting environments
- Attendance at the compulsory briefing session
- Minimum functionality score of 70 points
Contact & how to apply
Name: SP Khumalo
Email: pkhumalo@ehlanzeni.gov.za
Phone: 013-759-8500
How to apply: Tender documents can be downloaded from the NEPTUNE platform at http://edmservices.ehlanzeni.gov.za or the National Treasury Portal. Completed proposals must be submitted in PDF format exclusively through the NEPTUNE portal by the closing date and time.
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