Supply and Provision of Hosting and ICT Support Services.
Namhla Ndlamla
In plain English
Amatola Water is procuring hosting services and professional support services for five years. Suitably experienced and qualified service providers can bid.
Always check the official documentDescription
Amatola Water is seeking a service provider for the supply and provision of hosting and professional ICT support services for a five-year period. The work will take place in East London. Key deliverables include domain hosting, email security and archiving for 300 mailboxes, secure VPN access for 70 users, 5TB of cloud backup, and high-speed fibre connectivity. The provider must also manage hardware installation, data migration, and provide 24/7 technical support with strict uptime and repair response requirements. This contract is intended to support the organization's digital infrastructure and governance needs over 60 months.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid SARS Tax Compliance Status (TCS) PIN
- ICASA authorization as an ISP or official ISP partnership
- Platinum/Elite partner certifications for cloud and security solutions
- Proof of two successful public sector contracts
- Certified professional qualifications for key project personnel
- Signed Joint Venture agreement (if applicable)
Contact & how to apply
Name: Namhla Ndlamla
Email: nndlamla@amatolawater.co.za
Phone: 043-707-3700
How to apply: Hard copy submissions must be placed in the Bid Box at the reception of Amatola House, 6 Lancaster Road, Vincent, East London, by 11:00 AM on 06 November 2026. No emailed submissions will be accepted.
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