Provision of Internet, VOIP & Public Wi-Fi Services
Sanele Khomo
Compulsory briefing has closed
Held on 18 September 2026 at 12:00 · Hilton Boardroom, 29 Hilton Avenue, Hilton, 3245, KZN. Attendance was required to bid.
In plain English
The uMngeni Local Municipality is procuring services for internet, VOIP, and public WiFi for 36 months. Suitable and capable service providers are invited to bid.
Always check the official documentDescription
The uMngeni Local Municipality invites bids for the provision of internet connectivity, a VOIP telephone management system, and public Wi-Fi services. This project covers 250 users across various municipal sites, including offices, libraries, and community halls. The successful service provider will supply and maintain hardware such as routers, switches, and handsets on a rental basis for a 36-month period. Key deliverables include managed business-grade internet, failover links, and firewall services. The contract requires a 30-minute response time for technical issues. Bidders must have at least 10 years of experience in internet services and 5 years in VOIP systems. The project team leader must hold an ICT degree and a CCNA certification. A compulsory briefing session will be held on 18 September 2026, and the final submission deadline is 12 October 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Must hold valid ICASA I-ECS and I-ECNS licenses
- Must hold valid ISO 9001:2015 or ISO/IEC 20000-1:2018 certification
- Must provide valid SARS Tax Compliance PIN or CSD registration
- Must provide proof of municipal rates, lease agreement, or affidavit
Contact & how to apply
Name: Sanele Khomo
Email: sanele.khomo@umngeni.gov.za
Phone: 033-239-9220
How to apply: Bid documents must be physically deposited into the bid box located at the Finance Foyer, Corner of Somme and Dicks Street, Howick, 3290. Emailed, faxed, or telephonic submissions will not be accepted.
Related tenders
Cloud-Hosted IP PBX for éDumbe Municipality.
The éDumbe Local Municipality invites bids for a 36-month contract to provide, configure, and support a cloud-hosted IP PBX system. The project involves replacing legacy analog infrastructure with a modern solution supporting 70 extensions and hybrid work environments. Deliverables include project management, onsite installation, user training, and supplying 71 IP terminals. The system must feature auto-attendants, softphone applications, and CRM integration. Bidders must show experience in similar projects valued at a minimum of R300,000. The submission deadline is 12 October 2026 at 12:00.
Appointment of Internet Service Provider for 5 Years.
The Gauteng Provincial Legislature seeks an Internet Service Provider to deliver a secure, high-performance network solution for five years. The project includes managed internet access, WAN connectivity, mobile data services, and public Wi-Fi installations across various locations, including a remote office in Cape Town. Key deliverables are advanced security features, equipment upgrades, monthly performance reporting, and skills transfer for internal staff. The contract starts on 1 March 2027, with an initial implementation phase in late 2026. The provider will manage the network infrastructure, ensuring high availability for critical services.
Managed Internet and Firewall Services Contract
The Western Cape Provincial Parliament seeks a service provider for a 60-month managed internet and firewall contract. The project includes secure, high-speed fibre and wireless connectivity, managed firewall services with intrusion detection, and public DNS hosting at the Provincial Legislature Building in Cape Town. Key deliverables are a 99.9% uptime guarantee, monthly service reporting, and integration with security systems. The implementation starts in April 2027, with a go-live date in June 2027, managing approximately 150 users and 300 devices, with security logs retained for 12 months.
Website hosting and support services for 36 months.
The éDumbe Local Municipality seeks bids for website hosting, maintenance, and technical support for 36 months. Services include secure hosting, migration, backups, security monitoring, and CMS updates. Providers must show technical capacity with three live website links and a similar project completed worth at least R100,000 in the past five years. Key personnel should have relevant IT qualifications. The contract follows an 80/20 preference point system with a minimum functionality score of 70 points.
Internet Links Supply and Maintenance for Richards Bay and Empangeni.
The City of uMhlathuze invites tenders for the supply, installation, and maintenance of internet links in Richards Bay and Empangeni for 36 months. The project requires work to be performed within South Africa, ensuring municipal data remains in the country. Successful bidders must implement a Corporate Social Investment program. A compulsory briefing session is scheduled for 22 September 2026 at the Richards Bay Civic Centre.
Panel for ICT Professional Services.
The uMgungundlovu District Municipality seeks service providers for a panel to offer ICT professional services, including software, digital solutions, cybersecurity, telecommunications, and infrastructure support. Services are required on an as-needed basis over 36 months in Pietermaritzburg. Key tasks include enhancing internal capacity in digital transformation, cloud services, and managed ICT support. A compulsory briefing session is on 6 October 2026. Panel appointment does not guarantee work volume; projects will be assigned via request for quotation.