Provision of Online Credential Verification Services.
eThekwini Municipality
In plain English
The eThekwini Municipality is seeking service providers for online credential verification services for 36 months. Bidders must be registered on the National Treasury Central Supplier Database.
Always check the official documentDescription
The eThekwini Municipality is seeking a service provider to supply online credential verification services for a period of 36 months. The work will be performed in Durban. The service provider must offer a web-based system to verify various credentials, including academic qualifications, professional memberships, driver’s licenses, criminal records, and credit history. Key deliverables include providing a dedicated account manager, conducting user training, and submitting monthly audit reports. The system must be secure, accessible via a standard URL, and maintain high availability with minimal downtime. The provider must meet specific turnaround times for different verification types, ranging from 2 to 15 working days. The contract requires fixed pricing for the duration of the 36-month period.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- ISO/IEC 27001 certification for the proposed system
- Minimum 3 years industry experience with reference letters
- Valid Tax Compliance Status PIN
- Proof of municipal fee payment or debt agreement
- Documented policy for handling sensitive personal information
- Valid agreement with manufacturer or accredited agent
Contact & how to apply
Name: Ndoda Mthembu
Email: Ndoda.Mthembu@durban.gov.za
Phone: 031-322-7188
How to apply: Submit a hard copy in the tender box at the ground floor foyer of the Municipal Buildings, 166 KE Masinga Road, Durban. Additionally, submit an electronic version via the eThekwini Municipality JDE System (ESP Module). The hard copy is the official version.
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