VVUZA

Hosted Call Centre Service for GBV Command Centre.

ANDISWA NOSIPHIWO MBODLA

In plain English

The tender involves the procurement of goods or services. Bidders must have their tax matters in order and provide an original tax clearance certificate from the South African Revenue Services.

Always check the official document
Closing date
16 October 2026
Location
SOCIAL DEVELOPMENT-Pretoria-PRETORIA-0001
Estimated value
R 1 000 000
Published
25 September 2026
Tender no.
SD02-2026

Description

The tender relates to the supply of goods and services under South African law. It is issued by the relevant government department to establish a formal contract. The agreement requires all correspondence to be in English. The supplier is responsible for all applicable taxes, duties, and license fees until the goods are delivered. The total liability of the supplier is limited to the contract price, excluding costs for repairing defective equipment. The contract is governed by South African legislation, and official notices will be sent via registered or certified mail to the address provided by the bidder.

What you need to qualify

  • Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
  • Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).

Full requirements

  • Must have valid Tax Clearance Certificate
  • Must be registered with the National Industrial Participation (NIP) Programme

Contact & how to apply

Name: ANDISWA NOSIPHIWO MBODLA

Email: andiswam@dsd.gov.za

Phone: 012-312-7653

Download tender documents

Related tenders

Technology09 Oct 20267d left

Provision of Cloud-Based Contact Centre Services for SASSA.

The South African Social Security Agency (SASSA) seeks a service provider for a cloud-based omnichannel Contact Centre as a Service (CCaaS) and operations. The solution must support voice, email, WhatsApp, SMS, web chat, and social media, handling 1 million voice calls and 50,000 emails monthly. The contract is for three years, based at SASSA Head Office in Pretoria. Deliverables include a secure CRM-integrated platform, real-time analytics, and a phased transition plan. Bidders need three years of experience in cloud-based CCaaS in South Africa. Submissions close on 09 October 2026 at 11:00 AM.

501 Prodinsa Building; Cnr Steve Biko (Beatrix) and Pretorius streets, -Arcadia-Pretoria-0083R 65 000 000
Technology16 Oct 2026

Provision of VoIP Services for South Cape TVET College

South Cape TVET College seeks a service provider to supply, install, and manage a cloud-based VoIP system for its Central Office and seven campuses in the Western Cape. The project includes installing IP phones, network cabling, and switches, configuring the Cloud PBX, porting existing numbers, and providing staff training. The contract duration is three years, requiring bidders to attend a compulsory virtual briefing and site visits. The work involves removing old copper infrastructure and ensuring a smooth transition to the new digital system.

125 Mitchell Street, George Central, George, South Africa-George-George-6530R 3 500 000
Technology08 Oct 20266d left

Provision of Cloud Services and Disaster Recovery.

The Commission for Gender Equality (CGE) seeks a service provider to supply, host, and manage a cloud-based Infrastructure-as-a-Service (IaaS) platform, including Disaster Recovery as a Service (DRaaS), for 36 months. The project involves migrating existing virtual servers to a new platform with 99.9% uptime, 24/7 technical support, network management, and automated disaster recovery with quarterly testing. Bidders must have at least five years of experience in the South African cloud sector and provide a team with international industry certifications. The solution must support specific technical requirements, including virtual servers, storage volumes, and robust security monitoring.

2 Kotze Street-Braamfontein-Johannesburg-2000R 3 500 000
Electrical & Plumbing28 Oct 2026

Service Provider for Mechanical and Electrical Maintenance

The Council for Geoscience seeks a service provider for maintenance, repairs, and emergency call-out services for mechanical and electrical systems at various locations, including Silverton, Donkerhoek, Pretoria, and Bellville. The contract spans three years, covering HVAC systems, generators, UPS systems, electrical reticulation, lifting equipment, and security access systems. It requires 24-hour emergency response for Bellville and 4-hour response for other sites, with annual inspections and pressure testing. Bidders must offer a fixed-price structure with a 6% annual escalation for the second and third years.

280 Pretoria Road-Pretoria-Pretoria-0184R 15 000 000
Security30 Oct 2026

Security Services for Labour Centres in Eastern Cluster.

The Department of Employment and Labour seeks a service provider for security guarding services at Bethlehem, Ficksburg, Harrismith, and Phuthaditjhaba Labour Centres for 36 months. Pricing must follow the NBCPSS contract structure with annual adjustments based on gazetted rate increases. Bidders must remain valid for 90 days from the closing date. A non-compulsory virtual briefing session is scheduled for 12 October 2026 via Microsoft Teams.

43 LABORIA HOUSE CHARLOTTE MAXEKE-BLOEMFONTEIN-BLOEMFONTEIN-9300R 3 500 000
General Purpose27 Oct 2026

Employee Health and Wellness Programme Management.

The Department of Agriculture seeks a service provider to manage a three-year Employee Health and Wellness Programme. Services include 24/7 psychosocial counselling, trauma debriefing, crisis management, and life management workshops across all nine provinces. The provider must operate a multilingual toll-free call centre, offer marketing and health hub services, and provide regular statistical reporting. A national footprint is required to ensure service delivery at all departmental offices. The contract closes on 27 October 2026.

20 Steve Biko Road-Arcadia-Pretoria-0001R 12 000 000