Provision and Management of PABX System for Knysna Municipality.
Knysna Municipality
In plain English
The Knysna Municipality is procuring the provision and management of a PABX system for 36 months. Bidders must not be in the service of the state and must be registered on the CSD with a valid B-BBEE certificate.
Always check the official documentDescription
The Knysna Municipality invites bids for the provision and management of a PABX telephony system for a 36-month period. The project covers the Knysna main office and two fire stations, requiring the installation of approximately 336 devices and 388 extensions. Key deliverables include replacing physical infrastructure, setting up an IP-based communication system, providing user training, and ensuring 99% operational uptime. The system must support call recording, high availability, and detailed usage reporting. The successful bidder will manage the transition from the existing system and provide ongoing support for the duration of the contract.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Valid Tax Compliance Status PIN
- Registered on the Central Supplier Database (CSD)
- Valid B-BBEE certificate
- Municipal account not in arrears exceeding three months
- Proven experience in similar PABX installations via reference letters
- Certified qualifications for technical personnel and team leaders
Contact & how to apply
Name: L. Plaatjies (Technical) / M. Mato (Bidding Procedure)
Email: lplaatjies@knysna.gov.za / mmato@knysna.gov.za
Phone: Written Enquiries Only
How to apply: Bids must be placed in a sealed envelope marked with the bid number, description, and closing date. Submissions must be deposited into the tender box at the Supply Chain Management Unit, Finance Building, Queen Street, Knysna, by 12:00 on 12 August 2026.
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