Service provider for whistleblowing hotline management.
Penelope Soyingwa
In plain English
The National Lotteries Commission is seeking a service provider to manage a 24/7 whistleblowing hotline for five years. Bidders must be registered on the Central Supplier Database and be tax compliant.
Always check the official documentDescription
The National Lotteries Commission (NLC) is seeking a service provider to manage a 24/7 whistleblowing hotline for five years. The work involves maintaining the existing fraud hotline number, providing a case management system, and ensuring multilingual support for reporting fraud and corruption. The provider must handle all technological infrastructure and deliver reports within specified timeframes. This project will be managed from the NLC offices. The contract duration is five years, starting upon the signing of a service level agreement.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Must be registered on the Central Supplier Database (CSD)
- Must possess a valid SARS Tax Compliance Pin
- Must provide a valid B-BBEE Certificate or Sworn Affidavit
- Minimum of 10 years relevant company experience
- Must provide three contactable client references
Contact & how to apply
Name: Penelope Soyingwa
Email: calvin.kabinde@nlcsa.org.za
Phone: 012-432-1414
How to apply: All proposals must be submitted online via the National Treasury e-Tender portal. No physical or email submissions will be accepted.
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