Training on Knowledge Management and Digital Governance
Eastern Cape Department of Social Development
In plain English
The KwaZulu-Natal Department of Social Development is procuring training services on contemporary knowledge management techniques, ITIL Foundation, and digital transformation/digital governance. Bidders must be registered on the Central Suppliers Database (CSD) and comply with tax obligations.
Always check the official documentDescription
The KZN Department of Social Development is seeking a service provider to deliver specialized training for 20 staff members in Durban. The training program spans five working days and covers three core modules: Contemporary Knowledge Management Techniques, ITIL Foundation for IT Service Management, and Digital Transformation and Governance. The successful bidder must provide all training materials, including manuals, case studies, and assessment tools. Key deliverables include a detailed training program, attendance records, and a comprehensive post-training report. The facilitator must hold a relevant degree and possess at least five years of experience in the ICT or Knowledge Management sectors. Additionally, the company must demonstrate its capability by providing four verifiable reference letters for similar training projects completed within the last decade. The project aims to enhance digital leadership and governance skills within the department.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on the Central Suppliers Database (CSD)
- Valid Tax Compliance Status (TCS) PIN
- Registered with relevant professional bodies (MICT SETA, IITPSA, or QCTO)
- Minimum 5 years facilitator experience in ICT, KM, or ITIL
- Four verifiable reference letters for similar training projects
- Bachelor degree in a relevant ICT or Business field
Contact & how to apply
Name: MS S.P SHOBA
Email: samukelisiwe.shoba@kznsocdev.gov.za
Phone: 082-741-7703
How to apply: Bids must be physically deposited into the bid box located at the KZN Department of Social Development, 208 Hoosen Haffejee Street, Pietermaritzburg, 3200. Submissions must be in a sealed envelope clearly marked with the bid number, closing date, and bidder details.
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