Application support for OpenText ECM system.
Johannesburg Water
In plain English
Application support for the OpenText Extended Enterprise Content Management System is being procured for a period of twelve months. Bidders must be registered on the Central Supplier Database and provide a valid B-BBEE certificate or sworn affidavit.
Always check the official documentDescription
Johannesburg Water SOC Ltd is seeking a service provider to offer application support for the OpenText Extended Enterprise Content Management System. The work will be performed in Johannesburg for a period of twelve months. Key deliverables include 180 hours of telephone support and 96 hours of system maintenance, such as health checks and patch management, per year. The total effort required is 276 hours annually. The tender closes on 12 November 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Must be registered on the Central Supplier Database (CSD)
- Must provide valid Tax Clearance Certificate or SARS PIN
- Must hold valid B-BBEE certificate or sworn affidavit
- Must be an Original Software Developer or accredited OpenText Partner
- Must provide two references for completed OpenText ECM support projects
Contact & how to apply
Name: Nompumezo Sobhekwa
Email: nompumezo.mramba@jwater.co.za
Phone: 011-688-1656
How to apply: Submit your quotation in PDF format via the E-Tender Portal at https://www.etenders.gov.za/. Ensure the quote is on a company letterhead.
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