Enterprise Backup Solution Renewal and Support.
Nonkululeko Mthethwa
In plain English
The Community Schemes Ombud Service is seeking a service provider for the renewal and support of an enterprise backup solution for two years. Bidders must be registered on the Central Supplier Database and be tax compliant.
Always check the official documentDescription
The Community Schemes Ombud Service (CSOS) is seeking a service provider for a two-year renewal and support contract for their Storvault Enterprise Backup Solution. The work will be performed in Centurion. Key deliverables include the renewal of backup licenses, ongoing storage management, technical support, maintenance, and monitoring for servers, endpoints, and Microsoft 365 cloud environments. The provider must also deliver training manuals, conduct quarterly restore testing, and provide backup health reports. The scope covers 300 workstations, 20 servers, and various database instances. The project aims to enhance disaster recovery policies and ensure data security through encryption and multi-factor authentication.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid SARS tax compliance status PIN
- Proof of Storvault reseller status from OSM or distributor
- Letter from OSM confirming South African data residency
- Valid B-BBEE certificate or sworn affidavit
- Five contactable references for Storvault deployment
- CV and profile of the Technical Lead
Contact & how to apply
Name: Nonkululeko Mthethwa
Email: tenders@csos.org.za
Phone: 010-593-0533
How to apply: Bids must be delivered in person to the tender box located at the Community Schemes Ombud Service, Ground Floor, Die Anker Building, 1279 Mike Crawford Road, Centurion, 0157.
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