Provision of Third-Party Payment Services for Municipal Accounts
City of Cape Town
In plain English
The City of Cape Town is procuring third-party payment services for municipal accounts and other services. Any eligible company or individual can bid.
Always check the official documentDescription
The City of Cape Town is seeking a service provider for third-party payment services for municipal accounts. The contract will run for 72 months. The provider must offer assisted point-of-sale payments at a minimum of 100 retail stores nationally and provide a 24/7 e-commerce platform for online payments. Key deliverables include daily data transmission of transaction files to the City within 24 hours, daily electronic funds transfers, and real-time account validation. All transactions must be processed within 10 seconds. The provider must also supply monthly performance reports and maintain high security standards for data handling. The work will be performed across the City of Cape Town jurisdiction and through national retail partners.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- PCI DSS Level 1 certification and Report on Compliance
- Registration with the Payment Association of South Africa (PASA)
- Valid Tax Compliance Status PIN
- Audited annual financial statements for the past three years
- Proof of public liability and motor vehicle insurance
- Registration on City of Cape Town and National Treasury CSD databases
- Signed Joint Venture or Consortium agreement where applicable
- PSiRA registration for security personnel
Contact & how to apply
Name: CCT Rep
Email: Finance.tenders@capetown.gov.za
Phone: 021-400-0000
How to apply: Submit the completed tender document in a sealed envelope clearly marked with the tender number and description. Deposit the envelope into Tender Box 216 at the 2nd Floor, Civic Centre, 12 Hertzog Boulevard, Cape Town, before 10:00 am on 27 November 2026. Email or fax submissions are not accepted.
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