Provision of Third-Party Payment Services for Municipal Accounts
City of Cape Town
In plain English
The City of Cape Town is procuring third-party payment services for municipal accounts and other services. Any eligible company or individual can bid.
Always check the official documentDescription
The City of Cape Town is seeking a service provider for third-party payment services for municipal accounts. The contract will run for 72 months. The provider must offer assisted point-of-sale payments at a minimum of 100 retail stores nationally and provide a 24/7 e-commerce platform for online payments. Key deliverables include daily data transmission of transaction files to the City within 24 hours, daily electronic funds transfers, and real-time account validation. All transactions must be processed within 10 seconds. The provider must also supply monthly performance reports and maintain high security standards for data handling. The work will be performed across the City of Cape Town jurisdiction and through national retail partners.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- PCI DSS Level 1 certification and Report on Compliance
- Registration with the Payment Association of South Africa (PASA)
- Valid Tax Compliance Status PIN
- Audited annual financial statements for the past three years
- Proof of public liability and motor vehicle insurance
- Registration on City of Cape Town and National Treasury CSD databases
- Signed Joint Venture or Consortium agreement where applicable
- PSiRA registration for security personnel
Contact & how to apply
Name: CCT Rep
Email: Finance.tenders@capetown.gov.za
Phone: 021-400-0000
How to apply: Submit the completed tender document in a sealed envelope clearly marked with the tender number and description. Deposit the envelope into Tender Box 216 at the 2nd Floor, Civic Centre, 12 Hertzog Boulevard, Cape Town, before 10:00 am on 27 November 2026. Email or fax submissions are not accepted.
Related tenders
Provision of Employee Assistance Programme Services.
The City of Cape Town seeks a service provider for an Employee Assistance Programme for 32,556 employees and their families, over a 36-month period. Services include a 24/7 call centre, short-term counselling, trauma management, life management services, management support, wellness events, and data reporting. Work is based in Cape Town, with the tender closing on 23 November 2026.
Digital Platform for Idea Management and Public Participation.
The City of Cape Town seeks a digital platform for idea management and public participation to engage stakeholders, collect innovative ideas, and manage public feedback on budgets and policies. The contract runs until 30 June 2031, requiring a platform compatible with all devices, supporting English, and meeting accessibility and data protection standards. The service provider must ensure 99% uptime, provide disaster recovery, and offer virtual training. Bidders need to demonstrate expertise through a recorded platform demonstration and a detailed implementation plan, with a team experienced in local government software projects. A minimum functionality score of 70% is required for further evaluation.
Provision of banking services for Cape Winelands District Municipality.
The Cape Winelands District Municipality seeks a service provider for comprehensive banking services over five years, starting 1 July 2027. The services include managing electronic fund transfers, bulk salary payments, and revenue management. The provider must offer secure transaction systems, an online payment solution, and dedicated support. Additional services include call account facilities, foreign currency services, and staff training. The work is based in Stellenbosch, and bidders must demonstrate capability through a proven track record and relevant experience.
Service provider for secure online payment solution.
The Border Management Authority (BMA) seeks a service provider to supply a secure online payment solution for salary disbursements over three years. The system must integrate with SAGE 300 payroll software, handle 5,000 transactions monthly, and include features like same-day processing, multi-factor authentication, and audit logging. Training and onboarding must start within two weeks of the purchase order. Bidders need experience in similar projects and must ensure staff are legally permitted to work in South Africa.
Supply and Delivery of Medical Equipment for City Health.
The City of Cape Town invites tenders for the supply and delivery of medical equipment, consumables, furniture, and accessories to various City Health facilities. This contract covers multiple sub-districts and will run from July 2028 until June 2033. Key deliverables include the provision of medical goods, comprehensive staff training for large equipment, and the supply of technical operating manuals. All items must meet South African Medical Device Regulations. Deliveries are expected within 15 working days for local items and 30 working days for international items. The City intends to appoint two service providers per item category to ensure supply continuity. Bidders must demonstrate technical competence and financial capacity to fulfill these long-term requirements.
Supply and Management of Prepayment Electricity Vending System
Stellenbosch Municipality invites tenders for the supply, installation, and management of an STS6 Edition 2 compliant prepayment electricity vending system for the entire municipal area, including Franschhoek. The contract runs from July 2027 to June 2032. Key deliverables include a web-based vending system, management of third-party vendors, and revenue protection services. The successful bidder must establish a local office within 90 days and support 24/7 operations with multiple payment methods.