Provision of Employee Wellness Programme Services for RAF.
Road Accident Fund
In plain English
The Road Accident Fund is procuring Employee Wellness Programme services for a period of ten months. Bidders must be CSD registered and accredited by the Employee Assistance Professional Association of South Africa.
Always check the official documentDescription
The Road Accident Fund (RAF) is seeking a service provider to deliver Employee Wellness Programme (EWP) services for a period of ten months. The work will be performed nationally across all provinces to support 3,356 employees. Key deliverables include 24/7 telephonic counselling, face-to-face and virtual counselling sessions, trauma debriefing, and financial advice. The provider must also manage incapacity and absenteeism cases, provide mental health awareness campaigns, and supply a 24/7 reporting dashboard. The service provider must maintain a multi-disciplinary team capable of communicating in all 11 official languages. The contract will be managed through a dedicated account manager, and the provider must ensure a national footprint with local affiliates in every province to facilitate service delivery.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on the Central Supplier Database (CSD)
- Accredited by EAPA-SA
- National footprint: minimum six affiliates per province, excluding Northern Cape
- Minimum 20 clinical staff with HPCSA or SACSSP registration
- Five signed client reference letters on company letterheads
- Valid SARS tax compliance status
- Compliance with POPIA and data protection standards
Contact & how to apply
Name: Sthembile Mkhatshwa
Email: sthembilem1@raf.co.za
Phone: 012-621-1929
How to apply: Interested parties must email their quotations to rfq.procurement@raf.co.za. Ensure the subject line clearly references the RFQ number PR10119208. Late submissions will not be accepted.
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