Support and Maintenance of HPE Server Infrastructure.
Mahlatse Madiba
In plain English
The Department of Trade, Industry and Competition is procuring support and maintenance services for existing HPE server infrastructure for three years. Bidders must be registered on the Central Supplier Database and have their tax matters in order.
Always check the official documentDescription
The Department of Trade, Industry and Competition (the dtic) invites bids for the maintenance and support of its existing HPE server infrastructure. The contract will run for a period of three years. The successful service provider must offer 24/7 support, including public holidays, and ensure that both hardware and software incidents are resolved within four hours. Key deliverables include the deployment of firmware upgrades and security patches, regular health checks with monthly reporting, and the provision of 90 ad hoc HPE credit hours. The work will be performed at the dtic facilities in Pretoria. Bidders must provide a fixed, all-inclusive price for the duration of the contract. The closing date for this tender is 10 July 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid SARS Tax Compliance Status (TCS) PIN
- Valid HPE accreditation or signed letter from HPE Management
- Proof of previous experience via signed client reference letter
- Documented ICT helpdesk and incident logging procedure
- Valid B-BBEE certificate or sworn affidavit
Contact & how to apply
Name: Mahlatse Madiba
Email: MMadiba@thedtic.gov.za
Phone: 012-394-5000
How to apply: Bids must be submitted in a sealed envelope via hand delivery or courier to the dtic BID BOX at 77 Meintjies Street, Sunnyside, Pretoria, or via mail to Private Bag x 84, Pretoria, 0001. Electronic submissions via email or fax are not accepted.
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