Cloud Observability Solution for RAF Monitoring
Road Accident Fund
In plain English
The Road Accident Fund is seeking information on a cloud-hosted observability solution for enterprise-wide monitoring and analytics. Only Original Equipment Manufacturers or their accredited partners/resellers registered on the National Treasury Central Supplier Database can bid.
Always check the official documentDescription
The Road Accident Fund (RAF) is requesting information for a cloud-hosted observability solution to monitor its hybrid technology environment. The project covers cloud services, on-premises infrastructure, databases, and network devices. Key deliverables include real-time telemetry, application performance monitoring, AI-driven analytics, and predictive alerting. The solution must support enterprise-wide monitoring and cloud cost optimization. Respondents must provide details on their company capabilities, proposed product modules, deployment architecture, and a five-year indicative cost model. This initiative aims to improve operational intelligence across the RAF's digital systems. The submission deadline is 26 August 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
Full requirements
- Valid tax compliance status
- Registered on the National Treasury Central Supplier Database (CSD)
- Proof of OEM authorization for South African market support
- Not listed on Register for Tender Defaulters or Restricted Suppliers database
Contact & how to apply
Name: Shadi Matlou
Email: shadim@raf.co.za
Phone: 012-649-2030
How to apply: Responses must be submitted via email to bacsecretariat@raf.co.za, addressed to the attention of Demand Management.
Related tenders
RFI for Hybrid Litigation Model for RAF.
The Road Accident Fund (RAF) seeks information from experienced law firms to implement a hybrid litigation model. The project aims to increase legal capacity by handling tasks such as pleadings, discovery, mediation, and trial attendance through external law firms. Key goals include reducing default judgments, improving court compliance, and lowering legal costs over three years. Interested firms must demonstrate expertise in RAF matters and provide a fixed fee structure per file.
Ergonomic Assessment for RAF Hatfield Office.
The Road Accident Fund (RAF) seeks a service provider to conduct an Ergonomic Assessment at their Hatfield office in Pretoria. The project includes assessing workstations and performing an Ergonomics Risk Assessment across the office space of 16,211 square meters. The successful bidder must provide a comprehensive report and commence work after receiving an official Purchase Order. The tender uses an 80/20 preference point system, with 80 points for price and 20 points for specific goals, such as supporting historically disadvantaged individuals. Pricing should be in South African Rand, including VAT if applicable, and quotations are valid for 30 days from the closing date of 11 August 2026.
Provision of Employee Wellness Programme Services for RAF.
The Road Accident Fund (RAF) seeks a service provider for a comprehensive Employee Wellness Programme for 3,356 employees over five years. Services must be available across all South African provinces and in all 11 official languages. Key deliverables include a 24/7/365 national call centre, professional counselling, trauma debriefing, financial advice, and executive wellness assessments. The provider will manage absenteeism, offer training, and conduct health awareness campaigns, requiring a national footprint with local affiliates in every province.
Appointment of Health and Wellness Experts for RAF Seminars.
The Road Accident Fund (RAF) seeks a service provider to manage health and wellness experts for seminars and webinars across six RAF offices in Gauteng, KwaZulu-Natal, Eastern Cape, and Western Cape. The contract is for three years, covering topics like mental health and nutrition. All content must align with POPIA, and speakers require approval from the RAF Employee Wellness Department. The tender closes on 05 August 2026.
Provision of Legal Liability and OHS Training for RAF.
The Road Accident Fund (RAF) seeks a service provider for Legal Liability and Occupational Health and Safety (OHS) compliance training in Centurion. The training is for 10 SHE Committee members and 11 RAF managers, covering modules like First Aid, Fire Fighting, and Risk Assessment. The provider must offer an accredited facilitator, training materials, and daily catering for a 7-day duration. Deliverables include attendance registers, assessments, and a final training report. The tender reference is PR10117438, closing on 07 August 2026.
Provision of Security Guarding for RAF Offices.
The Road Accident Fund (RAF) seeks bids for 24/7 physical security guarding services at its offices in Polokwane, Mafikeng, and Kimberley for five years. Services include access control, patrols, event security, and equipment monitoring. Proposals must be location-specific, and providers must have an office within 50 km of each site. Compliance with the Control of Access to Public Premises and Vehicles Act is required.