SASSA Biometric & IAM System Support and Maintenance.
SASSA
In plain English
The South African Social Security Agency is procuring Biometric & IAM System Support and Maintenance services for three years. Eligible bidders must submit both physical and electronic proposals, with no specific registrations or eligibility criteria mentioned.
Always check the official documentDescription
The South African Social Security Agency (SASSA) invites proposals for the support and maintenance of its Biometric and Identity Access Management (BIAM) system. The work will take place at the SASSA Head Office in Pretoria, with a requirement for 50% on-site presence and 50% remote support. The contract duration is three years. Key deliverables include system patches, upgrades, new developments, and integration support for various internal applications. The service provider must also implement a Smartcard Initialisation solution and an enterprise-grade facial biometrics service. Support must be available during business hours, with 24/7 coverage for critical system issues. The closing date for all submissions is 13 August 2026 at 11:00 AM.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid Oracle Partner Certificate or official OEM letter
- Active Tax Compliance Status and CSD registration
- SANAS accredited B-BBEE certificate or valid sworn affidavit
Contact & how to apply
Name: Mogafe Mphahlele
Email: biamsrd2021@sassa.gov.za
Phone: 012-400-2412
How to apply: Submit a physical document in the SASSA Tender Box at the SASSA Head Office, 501 Prodinsa Building, Pretoria. Additionally, upload an identical electronic duplicate via the National Treasury e-Tender Portal. No email or cloud-link submissions are permitted.
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