Provision of ICT Equipment Maintenance for SANRAL.
SANRAL
In plain English
SANRAL is procuring break fix and maintenance services for ICT equipment for 18 months. Only bidders registered on the National Treasury Central Supplier Database are eligible.
Always check the official documentDescription
The South African National Roads Agency (SANRAL) invites tenders for the provision of break-fix services and maintenance for ICT equipment. This project covers legacy infrastructure at the Head Office, Central Operations Centre, and Rivonia Data Centres. Key deliverables include hardware repair or replacement for servers and storage arrays, software support for HPE and Veeam systems, proactive system health checks, and 24/7 technical support for critical issues. The contract duration is 18 months. The work involves managing compute, storage, backup, and network components, as well as providing firmware updates and security advisory services. The tender also includes a transition phase for knowledge transfer and equipment decommissioning. Bidders must ensure all services meet defined Service Level Agreement (SLA) response times. The project is located in the Gauteng Province, and the submission deadline is 04 September 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid SARS Tax Compliance Status (TCS) PIN
- Authorised HP Partner or Reseller certification
- Personnel must hold HPE, VMWare, and Veeam technical certifications
- Personnel must hold PMP or PRINCE2 project management certification
- Valid B-BBEE certificate or sworn affidavit
Contact & how to apply
Name: Procurement Officer
Email: ProcurementHO12@sanral.co.za
Phone: 012-426-6000
How to apply: Submit one original, one copy, and an electronic copy (CD or memory stick) in a sealed envelope marked with RFT number NRA 2026/0627. Deliver physically to the tender box at the SANRAL Central Operations Centre, 36 Assegai Wood Road, Rooihuiskraal, Centurion.
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