Provision of Server Support Services for SARS.
SARS Tender Office
Compulsory briefing — you must attend to bid
3 September 2026 at 11:00 · Microsoft Teams
In plain English
SARS is seeking a service provider for server support services for three years, with an option to extend for two more years. The tender does not specify any particular eligibility requirements.
Always check the official documentDescription
The South African Revenue Service (SARS) invites service providers to submit proposals for the provision of Server Support Services (Tower S). The scope includes hardware break-fix services, installation, moves, adds, changes, decommissioning, project management, and consulting for Dell Intel-based and Blade servers. The contract term is three years, with an option to extend for two additional years. Services must be provided nationwide, covering SARS sites across all nine provinces. The successful bidder must maintain a Main Service Centre in South Africa and remote footprints in every province. Key deliverables include monthly service level reports, incident management, and adherence to strict resolution timelines. The project requires end-to-end accountability for all services, including those managed by subcontractors or third-party repair providers.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid Dell Gold or higher Partner Certification and Manufacturer Authorisation
- Proof of established Main Service Centre and remote footprints
- Three years of audited or independently reviewed annual financial statements
- Valid Tax Compliance Status (TCS) PIN or certificate
- Valid B-BBEE certificate or sworn affidavit
- Proof of professional indemnity and public liability insurance
Contact & how to apply
Name: SARS Tender Office
Email: TenderOffice@sars.gov.za
Phone: 012-422-4000
How to apply: Proposals must be submitted as one hardcopy (A4 ring-bound lever arch file) and one electronic copy (USB) to the SARS Procurement Tender Office, Lehae La SARS, 299 Bronkhorst Street, Nieuw Muckleneuk, Brooklyn, Pretoria, 0181, by 11:00 on 23 September 2026.
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