Provision and Management of PABX System for Knysna Municipality
Knysna Municipality
In plain English
The Knysna Municipality is procuring the provision and management of a PABX system for 36 months. Bidders must not be in the service of the state and must be registered on the CSD with a valid B-BBEE certificate.
Always check the official documentDescription
The Knysna Municipality is seeking a service provider for the supply and management of an enterprise-grade, IP-based PABX communication system. This project will take place across three sites: the Knysna Main site, the Knysna Fire Station, and the Sedgefield Fire Station. The contract duration is 36 months. Key deliverables include the installation of new PABX servers, the replacement of approximately 336 IP-based handsets, and the implementation of a PC-based switchboard with queue management. The system must support high-volume call capacity, provide comprehensive reporting, and ensure 99% operational uptime. The provider must also deliver user training and ongoing technical support.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Valid Tax Compliance Status PIN
- Registered on CSD and Municipal Accredited Supplier Database
- Valid B-BBEE certificate
- No municipal account arrears exceeding three months
- Proven experience with PABX installations (minimum 20 phones)
- Team leader must hold certified Voice IP PBX specialist qualification
Contact & how to apply
Name: L. Plaatjies (Technical) / M. Mato (Bidding Procedure)
Email: lplaatjies@knysna.gov.za; mmato@knysna.gov.za
Phone: Written Enquiries Only
How to apply: Bids must be submitted in a sealed envelope marked with the tender number and description. These must be deposited into the Tender Box at the Supply Chain Management Unit, Finance Building, Queen Street, Knysna. A scanned copy of the bid must also be included on a USB drive.
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