Appointment of Service Provider for Tip-Off Anonymous Services
Sibusiso Kutshwa
In plain English
The ETDP SETA is procuring services for anonymous tip-off reporting. Accredited service providers with ISO and Ethics Institute of South Africa certifications can bid.
Always check the official documentDescription
The Education, Training and Development Practices Sector Education and Training Authority (ETDP SETA) invites bids for the appointment of an accredited service provider to manage a Tip-Off Anonymous service. The project involves providing a 24/7 fraud hotline, including a toll-free number, email, and fax line, with support for all official South African languages. The service provider must ensure data security, provide biweekly reports, and support the SETA’s ethics and fraud prevention programs. The contract duration is three years and three months. The work will be managed by a dedicated Project Manager and Account Manager. Bidders must demonstrate extensive experience in similar projects and provide contactable references. The closing date for submissions is 16 November 2026 at 11h00.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Accreditation with the Ethics Institute of South Africa required
- Relevant industry certifications (e.g., ISO) required
- Valid Tax Compliance Status (TCS) PIN required
- Registration on the Central Supplier Database (CSD) required
- Valid B-BBEE certificate or sworn affidavit required
- Minimum of three contactable reference letters required
- CVs for Project Manager and Account Manager required
Contact & how to apply
Name: Sibusiso Kutshwa
Email: Tenderers@etdpseta.org.za
Phone: 011-372-3330
How to apply: Download documents from www.etdpseta.org.za. Submit proposals via email to etdpsetarfq@etdpseta.org.za, organized into three folders: Folder A (Administrative), Folder B (Mandatory/Functionality), and Folder C (Price/Specific Goals). Direct all written enquiries to Tenderers@etdpseta.org.za.
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