Service Provider for Disaster Recovery and Backup Services.
Eastern Cape Department of Public Works
In plain English
The Eastern Cape Department of Public Works & Infrastructure is procuring services for the renewal of support and maintenance for disaster recovery and managed backup services including licenses for 24 months. Only SITA Accredited Service Providers on SITA Contract 1183 with IT services from the Eastern Cape Province can bid.
Always check the official documentDescription
The Eastern Cape Department of Public Works and Infrastructure is seeking a service provider for Disaster Recovery and Managed Backup Services. The project involves maintaining a cloud-based disaster recovery environment for 25 virtual machines and 35TB of storage over a 24-month period. Key deliverables include 24/7 support, monthly backup reporting, and conducting eight disaster recovery tests to ensure business continuity. The service provider must manage replication, failover capabilities, and software updates. All data centers used for this service must be located within South Africa. The contract duration is two years, with a focus on meeting specific recovery time and point objectives.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid CSD registration and tax compliance status
- Proof of SITA Contract 1183 accreditation
- Veeam Cloud Service Provider partnership and VCE certification
- ISO/IEC 27001 or ISO 22301 certification
- Proof of South African data center location
- Signed joint venture or consortium agreement if applicable
- Contactable references for similar projects within the last five years
Contact & how to apply
Name: Mr Ntsikelelo Mazinyo
Email: ntsikelelo.mazinyo@ecdpw.gov.za
Phone: 040-602-4188
How to apply: Submit completed bid documents in a sealed envelope, clearly marked with the tender number and description, into the bid box at the Department of Public Works & Infrastructure, Independence Avenue, Ground Floor, Qhasana Building, Bhisho, by 11:00 am on 21 July 2026.
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