Supply and Maintenance of Self-Service Kiosks for SASSA
SASSA
In plain English
SASSA is procuring a service provider to supply, install, deliver, configure, support, and maintain hi-tech self-service kiosks for its head office and nine regions over three years. Bidders must demonstrate relevant experience with a reference letter from a South African client for similar projects.
Always check the official documentDescription
The South African Social Security Agency (SASSA) invites bids for the supply, installation, delivery, configuration, support, and maintenance of hi-tech self-service kiosks. The contract will run for three years on an 'as and when required' basis. Services are required at the SASSA Head Office in Pretoria and across nine provinces, covering various local and district offices. Key deliverables include the development of a user interface, hardware provisioning, and ongoing technical support. Bidders must provide firm, fixed pricing for the duration of the contract. The project requires a physical presence in South Africa to ensure national support coverage. All hardware must meet specific technical standards, including biometric and document scanning capabilities, and must be branded according to SASSA corporate identity. The tender uses a 90/10 preference point system for evaluation.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Valid SARS tax compliance status PIN
- Registered on the Central Supplier Database (CSD)
- Valid B-BBEE certificate or sworn affidavit
- Proven experience in similar South African projects
- Compliance with SANS standards and hardware specifications
Contact & how to apply
Name: Mandla Sibeko
Email: MandlaS@sassa.gov.za
Phone: 012-400-2634
How to apply: Bids must be submitted in physical format by depositing them into the tender box at the SASSA Head Office, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria, by 11:00 AM on 23 November 2026.
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