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Procurement of Internal Employee Communication Platform for HSRC

Meshack Monareng

In plain English

The HSRC is procuring a SnapComms internal employee communication platform for 600 users. Bidders must be authorized resellers or partners for Everbridge Europe Limited.

Always check the official document
Closing date
22 June 2026
Location
Pretorius Street-Pretoria-Pretoria-0002
Estimated value
R 1 200 000
Published
17 June 2026
Tender no.
HSRC-17-06-2026

Description

The Human Sciences Research Council (HSRC) is seeking a service provider to supply a cloud-based internal employee communication platform called SnapComms. This tool will support approximately 600 users across all national offices and remote locations. The platform must provide features such as desktop alerts, emergency notifications, surveys, and mobile functionality. Key deliverables include system implementation, user training, technical support, and ongoing maintenance over a two-year contract period. The solution must be secure, scalable, and capable of integrating with existing enterprise systems like Microsoft Teams and Outlook. The provider must ensure the platform is accessible without VPN access and provides detailed reporting and analytics.

Full requirements

  • Must be an authorised reseller or partner for Everbridge Europe Limited (SnapComms)
  • Must comply with POPI Act and GDPR data protection standards
  • Must not be listed on the Register for Tender Defaulters or Restricted Suppliers

Contact & how to apply

Name: Meshack Monareng

Email: mmonareng@hsrc.ac.za

Phone: 012-302-2032

How to apply: Interested service providers must submit a company profile, detailed solution proposal, technical specifications, hosting and security information, implementation methodology, and a pricing proposal. Technical enquiries should be directed to Mr. Themba Mnisi at STMnisi@hsrc.ac.za.

Download tender documents

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