Support and Maintenance of Telephony Infrastructure for SADPMR.
Mmoloki Makume
Compulsory briefing — you must attend to bid
15 September 2026 at 10:00 · Microsoft Teams
In plain English
The SADPMR is seeking a service provider for support, maintenance, and migration of their telephony infrastructure for 36 months. No specific eligibility requirements are stated.
Always check the official documentDescription
The South African Diamond and Precious Metals Regulator (SADPMR) invites bids for the support, maintenance, and migration of its existing telephony infrastructure. The project involves transitioning to a Microsoft Teams Voice Calling Solution, including the provision of a SIP Trunk with 30 channels and the configuration of 130 user accounts. The successful service provider will be responsible for system integration, number porting, firewall configuration, and providing 24 hours of monthly ad-hoc support. The contract duration is 36 months, with a four-week migration period. The work will take place at the SADPMR offices in Kempton Park. Bidders must provide training to ICT staff and ensure the system supports features like call queues and auto-attendants. A compulsory briefing session is scheduled for 15 September 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on the Central Supplier Database (CSD)
- Valid Tax Compliance Status (TCS) PIN
- Microsoft Solutions Partner for Modern Work certification
- Technical staff must hold Microsoft Teams certification
- Minimum five years of relevant industry experience
- Three signed reference letters for similar projects
- Valid B-BBEE status verification certificate or sworn affidavit
Contact & how to apply
Name: Mmoloki Makume
Email: mmolokim@sadpmr.co.za
Phone: 011-223-7000
How to apply: Submit the bid in a two-envelope system (technical and financial proposals separated) on company letterhead. Include one original, one copy, and an electronic copy on USB. Deliver to: Corner Bonaero Drive and Cote D Azur Avenue, Kempton Park 1622, South Africa, by 30 September 2026 at 11:00 AM.
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