Cloud-Based Queue Management System for Self Service Centres.
Rhulane Baloyi
In plain English
The CIPC is procuring a service provider to implement and maintain a cloud-based queue management system for self-service centres. Bidders must comply with CIPC's policies, undergo security screening, and provide a valid Tax Clearance Certificate.
Always check the official documentDescription
The CIPC is seeking a service provider to implement and support a cloud-based Queue Management System for its Self Service Centres. The project involves providing hardware, such as digital kiosks and screens, and software to manage visitor flow across four initial locations, with the capacity to scale to nine. The contract duration is three years. Key deliverables include system installation, staff training, real-time analytics, and ongoing maintenance with a four-hour support turnaround time. The software must be hosted within South Africa. Bidders must provide a detailed project plan and demonstrate technical expertise through contactable references and team CVs.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Registered company — An active CIPC-registered company in good standing.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid Tax Clearance Certificate
- Valid B-BBEE certificate or exemption certificate
- Registered on Central Supplier Database (CSD)
- Valid COIDA Letter of Good Standing
- Security screening clearance by State Security Agency (SSA)
Contact & how to apply
Name: Rhulane Baloyi
Email: rbaloyi@cipc.co.za
Phone: 086-100-2472
How to apply: Sealed proposals must be delivered to the Tender Box at the Reception, Manager (Supply Chain Management), Companies and Intellectual Property Registration Office, Block F, the dtic Campus, 77 Meintjies Street, Sunnyside, Pretoria.
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