Online Ticketing Service Provider for uShaka Marine World.
Nosipho Moya
Compulsory briefing — you must attend to bid
27 July 2026 at 11:00 · No. 1 King Shaka Drive, Ushaka Marine World, Usim Boardroom
In plain English
An online ticketing service provider is being sought for uShaka Marine World for 36 months. Bidders must be registered on the National Treasury Central Supplier Database.
Always check the official documentDescription
uShaka Marine World is seeking a service provider to implement and manage a fully integrated online ticketing system for a period of 36 months. The work will take place in Durban. The system must be web-based and mobile-optimized, featuring secure payment processing, QR code generation, and access control integration. Key deliverables include a functional ticketing platform, comprehensive reporting tools, technical documentation, and ongoing training and support. The project requires a service provider with proven experience in the tourism or events industry. The contract operates on a commission-based model where the provider charges a fee per transaction.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
Full requirements
- Registered on the National Treasury Central Supplier Database (CSD)
- Attended the compulsory clarification meeting
- Provided audited annual financial statements for the past two years
- Valid Tax Compliance Status PIN or Tax Clearance Certificate
- Proof of compliance with the Occupational Injuries and Diseases Act
- Proof of paid municipal fees or valid debt arrangement
Contact & how to apply
Name: Nosipho Moya
Email: nmoya@ushakamarineworld.co.za
Phone: 031-328-8000
How to apply: Submit a hard copy in a sealed envelope to the Tender Box at the Municipal Buildings, 166 KE Masinga Road, Durban. Additionally, you must complete an electronic submission via the eThekwini Municipality JDE System (ESP Module).
Related tenders
Electronic Payment Processing Services for Municipality
The eThekwini Municipality seeks a service provider for electronic payment processing of municipal services for 36 months. Responsibilities include accepting various payment methods, transferring funds within 24-48 hours, providing daily payment files, and monthly transaction reports. The provider must maintain a secure portal for transaction visibility, validate payments against active accounts, implement a refund process, and ensure disaster recovery systems for service continuity.
Provision of flexible staffing solutions for 36 months.
The eThekwini Municipality (Durban ICC) seeks a service provider for flexible staffing services over 36 months. Responsibilities include managing personnel for various roles, payroll, performance assessments, staff training, and implementing a biometric time and attendance system. A Site Manager must be based at the Durban ICC, and staff transportation for night shifts must be managed. The provider must ensure personnel are groomed and uniformed and have a local presence within eThekwini. The tender closes on 24 July 2026.
Monitoring and Maintenance of Intruder Alarms for 36 Months
uShaka Marine World seeks a service provider for monitoring, armed response, maintenance, and repair of intruder alarm systems in Durban for 36 months. Responsibilities include monitoring 18 alarm systems, providing armed response for 6 systems, conducting two inspections per year, and repairing components within five days of notification. The provider must supply transport and install radio transmitters with annual communication link licensing.
Appointment of a Service Provider for ICT Managed Services.
The KZN Growth Fund Agency seeks a service provider for ICT Managed Services over 36 months, including security operations, LAN management, email security, VoIP telephony, and domain hosting. The provider must ensure high network uptime, adhere to Service Level Agreements, and offer a skilled technical team. Expertise in cybersecurity, network engineering, and telecommunications is required.
Three-Year Contract for Online STS Prepaid Vending System
uMlalazi Municipality seeks bids for a three-year contract to supply and manage an online STS prepaid electricity vending system. The project includes hosting active and backup systems, integrating with PHOENIX ERP software, and supporting over 5,000 customers with real-time processing. Responsibilities include debt collection, step-tariff management, and integration with major South African banks. The bidder must migrate three years of historical data and provide staff training. The system requires 24/7 availability and must vend to all prepayment meters in Eshowe, KwaZulu-Natal. Tender closes on 13 August 2026.
Three-year contract for event management and equipment hire.
The uMlalazi Municipality seeks to appoint a panel of service providers for a three-year contract to manage events and supply equipment within the uMlalazi Municipality area in KwaZulu-Natal. Key deliverables include event planning, venue management, technical audio-visual support, logistics, and the supply of event equipment such as tents, furniture, and mobile toilets. Successful bidders will also handle promotional items and post-event reporting. Multiple providers will be selected to form a panel to assist with various municipal events over the 36-month period.