Development of PRASA Mobile Super App and Ticketing System
PRASA
In plain English
PRASA is seeking service providers to develop and enhance a mobile super app, long-distance ticketing, and WhatsApp passenger channel. Suitably qualified and experienced service providers are invited to bid.
Always check the official documentDescription
The Passenger Rail Agency of South Africa (PRASA) is seeking a service provider to develop and enhance its mobile infrastructure. The project involves transforming the existing mobile application into a modular Super App for iOS and Android, implementing a long-distance digital ticketing system, and launching a WhatsApp Business channel for passenger services. The work will take place over a 24-week period, consisting of a 6-week initial production phase followed by 18 weeks of hypercare, support, and enhancements. Key deliverables include a secure API-first shared service layer, integration of payment gateways, and full knowledge transfer of source code and designs to PRASA. Bidders must provide four mandatory key roles, including a Product Delivery Lead, Solution Architect, UX/UI Lead, and Engineering Leads, all with significant experience in digital product delivery and transport systems.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Valid SARS Tax Compliance Status PIN
- Registered on the Central Supplier Database (CSD)
- Valid B-BBEE certificate or sworn affidavit
- Proof of published passenger rail mobile application on Apple and Google stores
- Three contactable client references with signed letters
- Certified qualifications for mandatory key personnel
- Compliance with WCAG 2.2, PCI DSS v4.0.1, and OWASP standards
Contact & how to apply
Name: Annah Hlaele
Email: annah.hlaele@prasa.com
Phone: 012-748-7528
How to apply: Proposals and clarification questions must be submitted exclusively through the official PRASA Supply Chain Management channel as specified in the formal Request for Quotation (RFQ) invitation, using the prescribed subject line and reference number provided in that document.
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