Renewal of ManageEngine Service Desk Licenses.
T Makondo
In plain English
The QCTO is seeking quotations for the renewal and configuration of ManageEngine Service Desk licenses. Eligible bidders must provide a recent CSD report, valid BBBEE certificate or sworn affidavit, and completed SBD forms.
Always check the official documentDescription
The Quality Council for Trades and Occupations (QCTO) invites service providers to renew their ManageEngine Service Desk software licenses. The project involves renewing the Enterprise Edition, setting up and configuring two new instances, and adding twelve agent licenses. The work will take place at the QCTO offices. Key deliverables include the software renewal, system configuration, 12 months of technical support and maintenance, and the provision of user manuals and system documentation. The successful bidder must complete the project within four weeks of receiving a purchase order. Bidders must demonstrate relevant experience through three signed reference letters and show technical expertise in cloud-based platforms, Microsoft Exchange, and Active Directory integration. The closing date for this tender is 21 July 2026 at 11:00 am.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Valid B-BBEE certificate or sworn affidavit
- CSD registration with verified tax status
- Three reference letters confirming ManageEngine system experience
- Official ManageEngine partnership or certification
Contact & how to apply
Name: T Makondo
Email: SCM@qcto.org.za
Phone: 012-003-5609
How to apply: All submissions must be emailed to RFQ@qcto.org.za. Ensure all required documentation, including the quotation, CSD report, BBBEE certificate or affidavit, SBD forms, and a bank confirmation letter, is attached to the email.
Related tenders
Renewal of Microsoft 365 E5 Licensing for BANKSETA.
BANKSETA seeks a service provider to renew Microsoft 365 E5 licenses and associated products for its Centurion head office. The project includes 150 E5 licenses, Teams Phone, Visio, and Project licenses for one year. The provider must handle implementation, configuration, and maintenance, with flexibility for license adjustments. The solution should cover cybersecurity, network monitoring, and identity management. The contract is for one year, with a 150-day validity period. Bidders must be Microsoft-authorized resellers.
Renewal of Microsoft 365 Licenses for Three Years.
The Kumkani Mhlontlo Local Municipality seeks a Microsoft-authorized partner to manage the renewal of Microsoft 365 E3 licenses for 160 users, including ten additional Copilot licenses. The project involves maintaining the existing Microsoft Enterprise Agreement, license provisioning, activation, and ongoing technical support for thirty-six months. Key deliverables include managing subscription adjustments, providing annual utilization reports, and ensuring correct processing of licensing documentation under government frameworks. The work will be conducted in Qumbu, Eastern Cape, over a three-year contract period.
Microsoft Licensing and Teams Operator Connect Services.
Wesgro seeks a Microsoft Licensing Service Provider for a three-year contract to manage Microsoft agreements, Azure subscriptions, and Microsoft 365 licenses. The provider will also handle migration to Microsoft 365 A5 and provide a managed telephony solution for 135 users via Microsoft Teams Operator Connect. Deliverables include quarterly optimization reports, annual compliance verification, and a detailed migration plan. The project is in the Western Cape, requiring bidders to demonstrate experience with three similar past projects and provide client testimonials. The contract is for 36 months, subject to the 80/20 preference point system.
Renewal of ESRI Maintenance Agreement for 12 Months.
The Cape Winelands District Municipality seeks a service provider to renew their ESRI maintenance agreement for 12 months. This includes providing subscription-based software licenses: one ArcGIS Online Professional User Type and two ArcGIS Online Creator subscriptions. The work will be conducted at the municipality's offices in Stellenbosch, starting on 1 October 2026. The successful bidder must deliver licenses and support services within seven days of receiving an official order, essential for the municipality's operational and mapping needs.
Service Provider for Direct Hire Recruitment Software.
The Cross-Border Road Transport Agency seeks a service provider to renew DirectHire recruitment software licenses for 24 months, including licensing and technical support. The provider must deliver 200 hours of support and maintenance on a time and material basis. A compulsory briefing session is on 09 July 2026.
Service Provider for EDMS and Cloud Migration
The Water Research Commission (WRC) seeks a service provider for the development, support, and maintenance of an Electronic Document Management System (EDMS), including migrating 6TB of data to a cloud-based system. The project requires system configuration, workflow automation, and integration with Dynamics 365 and SharePoint. Deliverables include a functional EDMS, user training, technical documentation, and 36 months of support. The team must include senior experts to ensure compliance with POPIA and the National Archives Act. The tender closes on 30 July 2026.