Appointment of Service Provider for Employee Assistance Programme
Supply Chain
This tender closed on 24 August 2026
Bidding is no longer open. Browse open general purpose tenders or see the related tenders below.
Compulsory briefing has closed
Held on 30 July 2026 at 11:00 · Virtual (MS Teams). Attendance was required to bid.
In plain English
An Employee Assistance Programme (EAP) service is being procured for 36 months. Bidders must have a proven track record and comply with the Preferential Procurement Policy Framework Act.
Always check the official documentDescription
Joburg Market (SOC) Ltd is seeking a service provider to deliver a comprehensive Employee Assistance Programme (EAP) for a 36-month period. The work will be based in Johannesburg. Key deliverables include 24/7 telephonic and face-to-face counseling for employees and their families, on-site emergency support, wellness awareness campaigns, and financial or pre-retirement advice. The provider must offer services in all official South African languages and submit monthly utilization reports. Bidders must demonstrate at least five years of relevant experience and provide a detailed project plan for service implementation. The tender closes on 24 August 2026.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury Central Supplier Database (CSD)
- Valid Tax Compliance Status (TCS) pin
- Municipal account not in arrears for over 90 days
- Staff must hold relevant professional body registrations
Contact & how to apply
Name: Supply Chain
Email: tenders@joburgmarket.co.za
Phone: 011-992-8183
How to apply: Submit one original hard copy in a sealed envelope marked with the tender number and description into the tender box located at the Joburg Market Main Building, 4 Fortune Road, City Deep, Johannesburg.
Related tenders
Employee Health and Wellness Programme Services.
The Department of Public Service and Administration seeks a service provider for an Employee Health and Wellness Programme and Primary Health Care services in Pretoria and Cape Town for 36 months. Services include 24/7 psychosocial counselling, trauma debriefing, mental health support, life management services, and an on-site clinic in Pretoria for health screenings and wellness campaigns. The service covers 400 employees and their families. Bidders must provide a project plan and financial breakdown for the contract.
Provision of Employee Assistance Programme for ICASA.
ICASA seeks a service provider for an Employee Assistance Programme for 400 employees nationwide over three years. Services include 24/7 support, counselling in all official languages, critical incident response, financial and legal advisory, wellness events, and reporting. The provider must operate across all nine provinces and meet a technical score of 70 points. Closing date is 16 October 2026.
Employee Assistance and Wellness Programme Services
Mkhondo Local Municipality seeks bids for an Employee Assistance and Wellness Programme. Services include counselling for stress, financial issues, trauma, substance abuse, and work-related conflicts. The 24-month contract is on an as-needed basis, with work at the provider's premises. Deliverables include monthly reports and sessions for referred employees. Bidders must show 10 years of relevant experience and have registered personnel with the Health Professions Council of South Africa.
Outsourcing Employee Health and Wellness Programme.
The Department of Women, Youth and Persons with Disabilities seeks a service provider to manage its Employee Health and Wellness Programme for 36 months, supporting 160 employees in Pretoria. The provider must offer a multi-disciplinary team, including social workers, psychologists, nurses, and financial advisors. Key services include a 24/7 toll-free call centre, counselling, trauma response, and wellness training, all in compliance with relevant frameworks and legislation.
Provision of Employee Wellness Services for TCTA.
The Trans Caledon Tunnel Authority (TCTA) seeks a service provider for comprehensive employee wellness (EAP) services for 230 employees over 36 months. Services include 24/7 counselling, trauma management, health screenings, executive support, and legal advisory services, delivered nationwide both virtually and in-person. Key deliverables include regular reporting, absenteeism management, and wellness awareness sessions. The bid closes on 19 October 2026 at 10h00.
Provision of Employee Wellness and Medical Services.
The Lesedi Local Municipality seeks bids for comprehensive Employee Wellness and Medical Surveillance services over three years. Services include 24/7 telephonic counseling, life management, trauma debriefing, managerial training, and full medical exams, including hearing, lung, and vision tests, vaccinations, and drug screenings. The provider must have expertise in health and wellness management, with qualified personnel such as psychologists, medical practitioners, and social workers. The contract requires detailed monthly and annual reporting. Closing date is 16 October 2026.