Incident Management Solution for SAPS.
South African Police Service
This tender closed on 22 September 2026
Bidding is no longer open. Browse open technology tenders or see the related tenders below.
In plain English
An incident management solution for the South African Police Service is being procured. Bidders must be registered on the CSD and submit bids electronically via the ERP system.
Always check the official documentDescription
The State Information Technology Agency (SITA) invites bids for the provision of an Incident Management Solution for the South African Police Service (SAPS). The project involves architecting, designing, developing, integrating, migrating, installing, configuring, and testing a new system to replace existing infrastructure. The contract will span thirty-six months and includes post-go-live support and maintenance. Key deliverables include technical architecture, migration strategies, training materials, and full system integration with various police databases and communication platforms. Work will be performed at SITA facilities in Centurion and Pretoria, as well as at twenty Emergency Command Centres across South Africa. Bidders must ensure the solution meets high-availability standards, data encryption requirements, and compliance with POPIA and MIOS regulations. The closing date for submissions is 22 September 2026 at 11:00 AM.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Letter of Good Standing — COID registration and a Letter of Good Standing from the Compensation Fund.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Registered on National Treasury CSD and SITA Oracle ERP portal
- Valid SARS Tax Compliance Status PIN
- Valid B-BBEE certificate or sworn affidavit
- Proof of OEM/OSM accreditation or authorized reseller status
- Proven experience in incident management solution delivery
- Personnel must hold valid South African Confidential security clearance
- Compliance with ISO 27001, ISO 9001, and SANS 10222-2 standards
- Documented business continuity and disaster recovery plans
- Proof of valid COIDA registration
Contact & how to apply
Name: Elelwani Mundalamo
Email: Elelwani.Mundalamo@sita.co.za
Phone: 012-367-3995
How to apply: Bids must be submitted electronically via the SITA Oracle ERP portal at www.suppliers.sita.co.za. No manual, email, or faxed submissions will be accepted. Bidders must ensure all documents are signed by an authorized representative.
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